Technology Update

By the GWAAR Legal Services Team

Technology evolves at a rapid pace, and as new tools emerge, scams and privacy concerns often follow. Taking time to understand today’s technology—and how to use it safely—can help consumers make informed decisions. From artificial intelligence to smart homes and wearable devices, technology is becoming increasingly integrated into daily life. Is your home “smart”? Are you really speaking with a person on the phone? How does your watch track your health? Understanding these tools can help you take advantage of their benefits while minimizing risks.

Artificial Intelligence (AI)

One of the biggest drivers of recent technological change is artificial intelligence, or AI. AI refers to computer systems designed to perform tasks that were traditionally done by humans. Popular tools such as ChatGPT or Microsoft 365 Copilot are examples of generative AI, which “learns” from large amounts of data to create text, images, or other content. Many people use these tools to draft resumes, write letters, create marketing materials, or generate artwork.

Despite their usefulness, AI tools should be used with caution. Users should never enter personal or identifying information, as that data may be stored and reused. Additionally, AI systems are not always accurate. They can produce “hallucinations,” meaning they generate information that sounds correct but is not factual. Any information provided by AI should be verified with a reliable source.

Wearable Technology

Wearable devices offer a wide range of practical benefits. Fitness trackers such as Fitbit, Misfit, and Apple Watch can monitor steps, heart rate, calories burned, sleep patterns, and specific workouts like walking, yoga, or dancing. Many also provide reminders to move throughout the day.

Other wearable devices focus on safety. Medical alert systems, such as Life Alert, allow users to call for help in the event of a fall or emergency. Some newer models also include activity tracking or caregiver support features.

Eyewear is another growing category of wearable technology. While Google Glass did not gain widespread adoption when it launched years ago, AI-enhanced smart glasses are expected to reemerge in 2026. These devices, along with options from brands like Meta and Ray-Ban, connect to smartphones and can assist with navigation, information lookup, and hands-free tasks.

Smart Homes

Smart home technology can improve safety, convenience, and independence. Video doorbells and cameras, such as Ring, allow users to see and speak with visitors through a phone or tablet. Smart locks can even allow doors to be unlocked remotely, which is particularly helpful for individuals with limited mobility.

Smart sensors from companies like Nest and Abode can learn daily routines and send alerts when something unusual occurs. Virtual assistants such as Amazon Alexa, Siri, or Google Assistant respond to voice commands, provide weather updates, set reminders, prompt medication schedules, play music, and make calls.

Privacy and Environmental Considerations

While these technologies offer benefits, they also raise privacy concerns. AI remains largely unregulated, and companies like Google, Amazon, and Meta collect extensive user data, increasing the risk of misuse or data breaches. It is important to weigh the advantages against potential risks.

There is also an environmental impact. AI relies on large data centers that consume significant electricity and water. According to the Environmental and Energy Study Institute, some data centers use up to five million gallons of water per day for cooling.

For those interested in learning more, Cyber-Seniors Inc. offers free weekday webinars and one-on-one technology support by phone or video call at cyberseniors.org.