May is ADRC Month: Supporting Wisconsin’s Aging Population

Each May, communities across Wisconsin recognize ADRC Month, a time dedicated to highlighting the vital work of Aging and Disability Resource Centers (ADRCs). These centers serve as a cornerstone of support for older adults, people with disabilities, and their families—offering trusted information, guidance, and access to long-term care services.

The concept of ADRCs emerged in the early 2000s as part of a national effort led by the U.S. Department of Health and Human Services and the Centers for Medicare & Medicaid Services. The goal was to simplify what had become a fragmented and often confusing long-term care system. Prior to ADRCs, individuals seeking help with aging or disability services often had to navigate multiple agencies, eligibility requirements, and complex application processes. ADRCs were designed as a “no wrong door” system—meaning anyone, regardless of income or need, could access accurate information and be guided to appropriate resources through a single entry point.

Wisconsin quickly became a national leader in adopting this model. In fact, the state was among the first to implement ADRCs statewide, recognizing the growing needs of its aging population. With a rapidly increasing number of residents over age 65, Wisconsin saw the importance of providing accessible, community-based support that allows people to remain independent for as long as possible.

ADRCs in Wisconsin are publicly funded and available in every county and tribe. Their core role is to provide free, unbiased information about long-term care options. This includes assistance with programs such as Family Care, IRIS (Include, Respect, I Self-Direct), and other Medicaid-funded services. Importantly, ADRC staff do not have a financial stake in the services they recommend, ensuring that individuals receive objective guidance tailored to their specific needs.

One of the most valuable services ADRCs provide is options counseling. Specially trained staff meet with individuals and families to discuss care needs, personal preferences, and available resources. Whether someone is planning for future care, recovering from a hospital stay, or facing a sudden health crisis, ADRCs help map out practical next steps. They also assist with functional and financial eligibility screenings, helping individuals understand what programs they may qualify for.

Beyond counseling, ADRCs play a critical role in prevention and early intervention. They connect seniors to services like home-delivered meals, transportation, caregiver support, fall prevention programs, and benefits counseling. These services not only improve quality of life but can also delay or prevent the need for more costly institutional care.

For caregivers, ADRCs are an essential lifeline. Navigating the complexities of aging or disability care can be overwhelming, and ADRC staff provide clarity, emotional support, and coordination assistance. This can significantly reduce caregiver stress and improve outcomes for both caregivers and those they support.

The benefits of ADRCs extend beyond individuals—they also strengthen communities. By helping seniors remain in their homes and stay engaged, ADRCs contribute to healthier, more connected communities while reducing strain on healthcare systems and long-term care facilities.

ADRC Month in May serves as both a celebration and a reminder: these centers are here year-round, ready to help. Whether planning ahead or responding to an immediate need, Wisconsin residents can rely on ADRCs as a trusted partner in navigating aging and disability services.