Getting The Right Fit: Affordable Home Medical Equipment

by Mercyhealth

Home medical equipment may sound expensive, but Medicare and private insurance carriers can make it easier for Rock County residents to find affordable options with a prescription. 

The first step is talking to your doctor, whether you need CPAP supplies, mobility aids, or even a hospital bed. Your provider can then write a prescription or send a referral directly to the Mercyhealth Mall in Janesville. 

At the Mercyhealth Mall, trained staff can demonstrate different types of home medical equipment, then adjust each item to fit your height, weight and comfort needs. Technicians can also deliver the equipment to your home and provide instruction on its safe and proper use. 

While some equipment may be cheaper online or through national retailers, buying locally ensures your equipment is adjusted to your specific needs. You’ll also benefit from the personalized support of professionals who understand your needs. 

Once you call the Mercyhealth Mall, the process moves quickly. Customer service representatives will work with you and your doctor to gather the necessary documentation to help determine if your equipment is covered by insurance or Medicare. 

Your doctor may be asked to provide “face-to-face documentation” to confirm the medical need for the equipment. This information helps determine the correct size and type of equipment and will be reviewed by our staff, your insurance, or Medicare to help determine coverage eligibility. In some cases, our staff will need to obtain prior authorization before the equipment can be provided. 

While some customers choose to pay out-of-pocket, the Mercyhealth Mall team is always available to help you navigate the insurance process and find the most affordable solution.

For more information, call the Mercyhealth Mall at (608) 755-7989